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Deposits and withdrawals via Zcash

Procedure

  1. In the "Transfer funds" section of myAlpari, select the "Zcash" payment system, and fill out the enclosed form. Specify the deposit amount in ZEC and check that all other information is correct.
  2. A wallet address will be generated for you. Copy and paste the address into the "Send - To" field in your Zcash wallet application and select the deposit amount and commission to complete the transfer.
  3. The corresponding funds will be credited to your account after the transaction has received 6 confirmations on the Zcash network.

Important information

When making a transfer, please take the following into account:

  • To complete the payment from your ZEC wallet using a QR-code or the link received in myAlpari, you will need to install the corresponding application on your computer or mobile device to give you access to the wallet. You can find the app you need here.
  • The minimum deposit amount is 0.05 ZEC.
  • The deposit amount will appear on your account once the transaction has received 6 confirmations on the network.
  • The deposit amount shown in myAlpari should match the amount transferred to your account. If not, the processing time will be increased.
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Procedure

  1. Log into MyAlpari, select the "Withdraw Funds" tab, which can be found on the side menu “Transfer Funds".
  2. In the "Online Payment Systems" section, select the required cryptocurrency to withdraw funds.
  3. Following the instructions, fill out the withdrawal form, indicating the required data, and confirm the withdrawal.
  4. Next, you will receive a 4-digit payment password via SMS message or email as shown in MyAlpari. If the email didn't arrive in your inbox, check your Spam Folder. Enter this password in the required field on the withdrawal confirmation page and click "Transfer Funds".
  5. Now you can track the status of your request in MyAlpari. On the side menu, in the "Transfer Funds" section, select "Fund Transfer History". Here you can track all funding and withdrawal requests that are being processed.
  6. As soon as you see in this section the change in status to "In progress", it will mean that your request has been accepted and is being processed. When the status is changed to "Funds sent" (usually within one business day from the date of submission) it will mean that the funds have been sent to your crypto wallet.

Important information

  • The Company is entitled to request the client at any time to provide screenshots from his or her crypto wallet to confirm the withdrawal of funds. Therefore, after completing a withdrawal request, take and upload a screenshot from the control panel of your crypto wallet panel to MyAlpari, where your crypto wallet address and your name/e-mail address will be visible. If you previously made a cryptocurrency deposit and provided such a screenshot, there is no need for you to do this again.
  • When withdrawing funds, please pay attention to the blockchain of your wallet. Make sure to copy the entire address. Transferring cryptocurrency to the wrong address will result in a complete loss of funds.
  • Transfers to third party accounts cannot be made. The sender's name must exactly match the spelling of the name given when you opened your MyAlpari account.
  • The minimum withdrawal amount is 0.05 ZEC.
  • To withdraw the initial deposit, you must use the same payment method that was used when you made the deposit.
Double your points!
Double your points!

Top up your account within 3 days of registering and get double the points for the deposit.

Get points
Double your points!
Double your points!

Top up your account within 3 days of registering and get double the points for the deposit.

Get points

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